Privacy Policy for Blackbox

Last updated: 09/12/25

Blackbox (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you use blackbox1stg.wpenginepowered.com (“the Site”).

For questions or requests, contact us: http://blackboxpartnerships.co.uk/contact-us/

1. Information We Collect

We collect personal data to operate our Site, communicate with users, improve performance and security, and—when consent is given—analyse usage through Google Analytics.

1.1 Information You Provide to Us

You may provide information when you:

  • submit a contact form
  • subscribe to communications
  • contact us directly by email or through the Site

This information may include:

  • Name
  • Email address
  • Phone number
  • Any message or information you submit

1.2 Information Collected Automatically

We automatically collect information through:

  • Essential functional cookies
  • Security systems (Cloudflare)
  • Google Analytics (only after consent is given)
  • Server logs and hosting infrastructure

Data collected automatically may include:

  • Anonymised IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and length of visit
  • Referring websites
  • Country/region (approximate)
  • Error logs and performance data

2. How We Use Your Information

2.1 Site Functionality and Security

We use data to operate and maintain the Site, ensure hosting and server performance, prevent malicious activity, and optimise network and CDN performance.

2.2 Communication

We use your information to respond to enquiries or messages you submit.

2.3 Analytics and Site Improvement

If you accept analytics cookies, we use Google Analytics (GA4) to:

  • understand how visitors navigate the Site
  • improve design, content, and usability
  • monitor performance and visitor behaviour
  • analyse aggregated, anonymised usage trends

Google Analytics uses IP anonymisation and does not allow us to identify individuals directly.

3. Legal Basis for Processing (GDPR / UK GDPR)

We process personal data under the following legal bases:

  • Consent – for Google Analytics and optional cookies
  • Legitimate Interests – for security, hosting, and essential site operation
  • Contract / Pre-contractual necessity – when responding to enquiries
  • Legal obligation – when required to comply with the law

4. How We Share Your Information

We do not sell your data. We may share information with:

4.1 Service Providers

  • WP Engine – hosting and server infrastructure
  • Cloudflare – security, CDN, DDoS protection
  • Google LLC – analytics services
  • Email or form-processing providers (if used)

These providers only have access to data needed to perform their services and are bound by strict data protection rules.

4.2 Legal Requirements

We may disclose information if required to comply with legal or regulatory obligations.

5. International Data Transfers

Some providers (Google, WP Engine, Cloudflare) may process data outside the UK/EU. We ensure protection through Standard Contractual Clauses (SCCs), UK Addendums, and other GDPR-compliant safeguards.

6. Data Retention

We retain data only for as long as necessary:

  • Contact form submissions: 12–24 months
  • Cookie consent logs: 1 year
  • Server logs: 30–90 days
  • Google Analytics data: typically 14 months

Data is securely deleted when no longer needed.

7. Your Rights

Under GDPR and UK GDPR, you have the right to:

  • access your data
  • correct inaccurate data
  • request deletion
  • withdraw consent (e.g., for analytics)
  • restrict or object to processing
  • request data portability
  • lodge a complaint with the ICO or your local authority

To exercise your rights, contact us: http://blackboxpartnerships.co.uk/contact-us/

8. Children's Privacy

The Site is not intended for children under 16. We do not knowingly collect data from children.

9. How We Protect Your Data

We use industry-standard measures including:

  • SSL encryption
  • Cloudflare protections
  • Firewall and malware scanning
  • Secure hosting infrastructure
  • Access controls

No system is entirely secure, but we take strong measures to protect your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date. Significant changes may be shown on the Site.

11. Contact Us

For privacy questions or data requests, contact:

Data Protection Officer
hello@blackboxpartnerships.co.uk