Wishing and hoping

With reviews into the rail sector underway, Buying Business Travel has taken stock of the current state of booking practices and asks industry experts what they'd want changed.Nick Bamford, Associate for Black Box shared his insight with BBT in their…

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Let the tech do the talking

There's much hype around chatbots and AI, but TMCs need to get the basics right first... Technology aggregates data to form a story about travel policy and global travel. TMCs are putting the unstructured elements of a travel programme into…

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Rooms Boom

Brexit is coming but so are thousands of new UK hotel rooms - but will this extra capacity benefit travel buyers in 2019 and beyond? "Marriott's Moxy brand is offering a differentiated 'product and service' from the company's more mainstream…

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Trouble in Mind

Do corporates need to do more to support the mental health and wellbeing of their travelling staff?  We recognise that as part of Good Employer Status, it's the responsibility of people in the industry to make sure we further enhance…

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Getting back on track

The UK’s rail network is rarely out of the news these days, but things are looking up for passengers. “There is no guarantee that train operators would adopt the findings of the review, being bound by franchise commitments. Could we…

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How to work with train operating companies

Train operating companies (TOCs) are businesses, too, driven by franchise obligations 'yield' (price of the ticket) and load factors (bums on seats). Check out some of our top tips on how to work with TOCs featured in the latest issue…

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All in it together

This article finds out what increasing consolidation in the hotel industry could mean for travel programmes.  "It does have an impact on competition and creates challenges. There is less room for healthy, robust conversation about rates and it allows chains…

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