There’s much hype around chatbots and AI, but TMCs need to get the basics right first…
Technology aggregates data to form a story about travel policy and global travel. TMCs are putting the unstructured elements of a travel programme into a structured format to address a number of questions, including what impact travel has on the performance of an organisation – productivity absenteeism, fatigue, retention.
Raj Sachdave, Managing Partner – Black Box Partnerships.
Read the full article by Catherine Chetwynd on Technology and TMCs in The Business Travel Magazine on page 69.